It’s not yet Christmas, but we’ve already wrapped a beautiful present. Anticipation is allowed, but you’ll have to wait one more week to open it! Who’s it for and who does it serve, you ask? It’s for those who feel at home at the point of sale!
Emotions sell better. Unlike online, face-to-face business gives you direct contact to the customer. A direct dialog helps create a personal connection and brings with it advantages that other forms of business communications are denied. Being able to negotiate with real people broadens perspectives, as it allows you to quickly respond, adapt, suggest alternatives, and to constantly give the customer the feeling that you are working together to find a solution. This creates trust. And since we as humans use our emotions to make decisions, while simultaneously looking for rational arguments, emotional highlights also require reliable information.
Does the ideal consultant exist? The ideal contact for the customer is therefore an authentic salesperson that takes time, listens and, most importantly, knows what they’re talking about. One who can create a solution from a product that the customer loves. One who has all the necessary information for the product and can quantify this “love” with a tangible price and without unneccessary detours. Plain and simple, a competent consultant.
Those working with OFML are likely aware that it’s a standard that most certainly and confidently fulfill the last entry on the list of requirements: the supplying of detailed product information.
And now to the present: the pCon.box brings OFML directly to the point of sale! With the product portfolio on your smartphone and customer needs in sight – product solutions, configured in real time through smart interaction concepts, can just about be “felt” with the eyes.
Dreams of the future? Find out at ORGATEC!
Interest already peaked and looking to learn more about the pCon.box? Visit us at ORGATEC and/or stayed tuned to the blog. More information is on the way! Presents want to be unpacked. That goes for boxes, too! 😉