New servicedesk 

Our primary target is to support you with the daily use of our software in an optimal way. Whenever there are questions ore issues, our experts are looking forward to helping you.

If you have any technical or user questions about our software, please contact us via the service desk.

In the case of user queries, you can purchase a support card for this purpose or follow one of our workshops or trainings. If you are interested in one of our workshops, you can request via info@EasternGraphics.nl. or visit pCon.planner workshops page.

Would you like to buy a support card? For more information please visit our pCon.shop.

Customers of EasternGraphics

You can use the e-mail address for request of support:
support@EasternGraphics.nl

Please also use our telephone support:

+31 (0)40 7200 650

 

Openings hours:

Monday to Friday

Closed during lunch

8:00 am to 4:00 pm

11 am to 12:00 am

 

You are using our free software tools as an end user?
You can find a FAQ and help pages including video tutorials here. We help you personally, for this you can buy a supportcard, so you can ask user-questions. Inquire without obligation about the possibilities via our contactform.

Your opinion is important to us:

We work continiously to improve our software and services. Share your experiences, ideas and wishes with us, use via support@EasternGraphics.nl voor uw feedback.

Activate your current license again

When you have recieved a license code from EasternGraphics for your purchased software (Single user), you can install it on one computer. EasternGraphics provides a "Single" and/or "Competitor"User license.

The "Single user"license is assigned during installation to the computer where you installed the software. It can always happen that the license needs to be reinstalled, however, you need for this switch the license to re-release.

Through the servicedesk you can re-release the license. (please note we charge above 50 Euro administration!):